Wind Environmental Services Support Site - Juniper Systems Mesa Rugged Notepad and Archer Field PC

Running slow or locking up

Occasionally, software programs or the operating system on a device may cease to respond, leaving the device in a state where it cannot be used until some or all software programs are closed or the op...

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Handheld computer will not turn on

If the handheld computer will not turn on, try the following solutions. Check battery and charger Reset the software (warm boot) Reset the hardware and restore the software (cold boot...

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Default COM Port Number Assignments

The default state of the COM port numbers on our rugged handheld computer products vary between models. Some COM port numbers do not have a default state so are available for use as a virtual port for...

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Serial port will not communicate

Third-Party Software Issues Most often, serial port communication issues are caused by software that is installed on the Field PC. You may want to try uninstalling and re-installing the sof...

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Cleaning the Rugged Handheld Computer

Touchscreen (Display) and Case To clean the touchscreen and case, follow these steps: Press the power button briefly to suspend the device. Or disable the touchscreen as instructed in t...

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KIOSK mode or locking down software on the Field PC

Note: This information is provided as a reference and does not imply that Juniper Systems will provide full support for the use of any specific third-party hardware or software with a Juniper System...

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Set to Factory Defaults (Clean Boot)

Set to Factory Defaults (Clean Boot) Warning: Setting the Archer Field PC to factory defaults removes installed programs and data from the device, and sets the device to a state similar to when...

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Hemisphere GPS PocketMax software

The PocketMax software allows you to configure the XF101 and other Hemisphere DGPS receivers such as by enabling needed NMEA data strings and setting precision settings (such as enabling "forest mode"...

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Camera patch utilities

Click on the files in the table below to download each patch utility. Copy to and then run each CAB file from within File Explorer on the Mesa to install. Utility Description File Display Dri...

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Configure Archer with Hemisphere XF101 for GPS/GIS applications

The XF101 is a Hemisphere Crescent GPS receiver with default settings originally configured more for automated GPS guidance and control (such as agriculture aerial spray application (crop dusting))....

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CF card device not working or not recognized

Most often a CF card device does not work or is not recognized (such as the red LED light on the side of the GlobalSAT BC-337 GPS CF card adapter is not lit (as it should always be when the Archer is ...

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AT&T cellular modem/phone connection

Note: This information is provided as a reference and does not imply that Juniper Systems will provide full support for or warranty the use of any specific third-party device, accessory, or software...

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Windows Mobile "GPS" or "External GPS" Settings

The Microsoft GPS Manager ("GPS" or "External GPS" Settings) utility maintains a GPS signal on a virtual COM port ("GPS program port"). This allows multiple software appl...

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First time connection to desktop computer

Before connecting the rugged handheld computer to a desktop computer, verify that you have the needed connection software (with drivers) installed. Such software may be one of the following. M...

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Common connection issues with ActiveSync / WMDC

Below are descriptions of and solutions for common issues encountered when connecting to Microsoft ActiveSync / Windows Mobile Device Center (WMDC). These common issues relate to the following topics:...

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Clean Boot (restore system to factory defaults)

This document explains how to perform a Clean boot or restore the system to factory defaults for the Mesa Rugged Notebook, Archer Field PC, and the Allegro Field PC.

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SiRF GPS receiver (Trimble XC) NMEA output

If you have a SiRF GPS receiver (such as a Trimble Pathfinder XC or XB, GlobalSAT BC-337, or Holux GR-213) that you are trying to connect to a GPS software application that requires NMEA GPS data inpu...